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ServiceNow Developer, Certified ServiceNow Administrator

Certified PMP, LSS Black Belt, ITIL-V3, ScrumMaster

21975 Traction Place
Sterling, VA 20164
Res: (703) 444-3252
Cell: (703) 409-7229


Service-Now Developer with 2011 Innovation of the Year award from Service-Now. Top 5 finalist in 2012 and 2014.

Software Developer; Project, Program & Product Manager with more than 20 years of management in product design, development, and marketing. Certified Project Management Professional (PMP), Certified Lean Six-Sigma Black Belt, Certified ITIL V3 Foundations, Certified ScrumMaster, Certified ServiceNow System Administrator. Experienced in all phases of program management and quality processes. Global marketing experience includes strategic and business planning, customer requirements research and market analysis. Customer focused, with strong written and verbal communication skills including technical writing and documentation for product development, design and marketing collateral. Extensive software development and digital hardware design skills. Highly proficient with PCs including the Microsoft suite of applications.

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